About
Important Updates and Improvements at Jays Mane Flow Dear Valued Clients, I hope this message finds you well. Your continued support and loyalty to Jays Mane Flow are truly appreciated, and I am grateful to have you as part of our esteemed clientele. I would like to address a recent mix-up regarding the link I sent out, for which I sincerely apologize. There was an inadvertent error in sending the advertising link instead of the booking link. The correct booking link is jaysmaneflow.glossgenius.com. I apologize for any confusion this may have caused, and I appreciate your understanding in this matter. Additionally, I want to take this opportunity to discuss a few important updates that will enhance your experience with Jays Mane Flow: **Space and Salon Etiquette:** In order to maintain a more intimate and focused atmosphere, I kindly request that only individuals receiving services accompany us into the salon. Any accompanying guests will be asked to wait in their vehicles. Your understanding and cooperation in respecting this boundary are greatly valued. **Cancellation and Rescheduling Policy:** To ensure the highest level of service for all our clients, we have a 12-hour notice requirement for cancellations or rescheduling. Cancellations less than 12 hours of the appointment will incur a 25% charge of the service cost. If you are more than 10 minutes late for your appointment, it will be considered a cancellation and result in the same charge. Your cooperation with these policies helps us maintain an efficient schedule and serve you better. You have the convenience of managing your appointments through our website. **New Deposit Policy:** Effective September 1, 2023, to ensure the most respectful use of our time, I am reinstating a deposit requirement for appointments. A deposit of 25% of the service price will be necessary when booking your appointment. This deposit secures your appointment slot and helps protect the value of our time. The process to secure your appointment has been streamlined and simplified on our new secure platform. No exceptions will be made to this policy. Your understanding of this adjustment is greatly appreciated, and I believe it will contribute to a smoother experience for everyone. **Service Changes:** Starting September 1, 2023, please note that I will no longer be offering chemical relaxer or texturizing services. This decision is part of our ongoing commitment to offering the highest quality and most relevant services to our valued clients. Your support and understanding throughout these changes are truly invaluable to me. These adjustments are aimed at creating an environment where your needs are best met and our services are delivered with the utmost professionalism and efficiency. Should you have any questions or concerns, please don't hesitate to reach out to us through our provided communication channels. Your satisfaction remains our top priority. Thank you for choosing Jays Mane Flow for your beauty needs. I am excited to continue serving you and delivering exceptional experiences. Warm regards, JoAnne N. Brice Jays Mane FlowBusiness Hours
- Monday
- Closed
- Tuesday
- Closed
- Wednesday
- Closed
- Thursday
- Closed
- Friday
- Closed
- Saturday
- Closed
- Sunday
- Closed
Cancellation Policy
To provide the best service to all our clients, we require a minimum of 12 hours' notice for cancellations or rescheduling. Cancellations not made prior to 12 hours of the scheduled appointment will incur a 25% charge of the service cost. Additionally, if you are more than 10 minutes late for your appointment, it will be considered a cancellation and also result in a 25% charge and we will need to reschedule. We appreciate your understanding of these policies, which help us maintain our schedule and serve you better. You can cancel, reschedule, or inquire about your appointment by way of the app, website or email and phone number listed on the site. Thank you for choosing Jays Mane Flow for your beauty needs.